Policies

***PLEASE READ***
*** Please keep in mind that these time frames were BEFORE Covid-19, so time frames now can potentially have large delays due to the pandemic. I am limiting the amount of USPS trips I need to take for my safety so please don't be alarmed if there is a slight delay in getting your shipping confirmation. I will try my best to get your packages out to you in a timely manner!

At the moment I will not be shipping internationally, since a lot of countries still have a postal ban. Once the postal bans have been lifted for the majority, I will once again provide international shipping. Thank you for understanding, and stay safe! ***



S H I P P I N G

PRINTS:
- All prints will be packaged in a protective plastic sleeve, and shipped out in a rigid flat mailer to ensure your print's safe travel!
- World wide shipping is not available at this time.
- Please allow up to 1-2 weeks for your order to be packaged and shipped out to you, as I individually package each order on my own with love and the utmost care!
- Orders including a print or keychain are shipped via first-class mail (3-5 business days) and comes with tracking.

STICKERS:
- Stickers purchased without a print or keychain are shipped via envelope and stamp, and DO NOT come with tracking. Please keep this in mind when purchasing stickers separately! 
- Domestic  letters can take up to 2-7 business days, but this is not a guaranteed time frame so please wait at least 2 weeks. 
- If for whatever reason your letters do not come within the month, please contact me!


D A M A G E D  O R D E R

If your print arrives damaged or bent, I will be more than happy to ensure a free replacement for you! All you have to do is send the below information to: "skrellie@me.com"

- a photo of the damaged package and print
- your full name, order number, and a brief explanation


Q U E S T I O N S

- If you need to get a hold of me for any reason regarding your order/package please click the 'contact' tab at the bottom of the page or send me an email > skrellie@me.com